Terms and Conditions
Effective Date: 17.02.2025
Welcome to sportifycustomapparel.ca (the “Site”), operated by Sportify Custom Apparel (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services, including the purchase of custom sports apparel. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
Acceptance of Terms
By using our Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and any future modifications. Continued use of the Site constitutes acceptance of the updated Terms.
Eligibility
- Age Requirement: You must be at least 18 years of age to place an order through our Site. If you are under 18, you may use our services only with involvement and consent of a parent or legal guardian.
- Legal Capacity: You represent that you have the legal capacity to enter into these Terms.
Products and Orders
- Product Information: We offer custom sports apparel designed to meet your specifications. While we strive to display accurate images and descriptions, actual products may vary slightly.
- Customization: Custom orders require detailed information from you. Once a custom order is confirmed and production begins, cancellations or modifications may not be possible.
- Order Acceptance: All orders placed through our Site are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing or product description, or other factors.
- Order Confirmation: You will receive an order confirmation email once your order is accepted. This email is for your reference only and does not constitute a binding contract until the order is fulfilled.
Pricing and Payment
- Pricing: All prices are listed in Canadian dollars and are subject to change without notice. Taxes, shipping, and handling fees will be added to the order as applicable.
- Payment Methods: We accept various secure payment methods as indicated on the Site. Payment must be received in full before your order is processed.
- Payment Security: We use secure payment gateways to process transactions. However, you are responsible for ensuring that any information you transmit to us is accurate and secure.
Shipping and Delivery
- Shipping Area: We currently ship within Canada. International shipping may be available upon request.
- Delivery Times: Estimated shipping times are provided at checkout. These estimates are not guaranteed, and delays may occur due to factors beyond our control.
- Risk of Loss: Title and risk of loss for the products pass to you upon delivery to the carrier. Please ensure your shipping address is correct to avoid delivery issues.
- Shipping Charges: Shipping fees are calculated at checkout and depend on the destination, order size, and shipping method selected.
Returns, Exchanges, and Cancellations
- Custom Orders: Custom sports apparel orders are typically non-refundable and non-exchangeable due to their personalized nature. If there is a manufacturing defect or error on our part, please contact us within 7 days of receipt.
- Non-Custom Orders: For non-custom items, cancellation requests must be made within 24 hours of placing your order. Returns and exchanges for non-custom items will be handled according to our Return Policy.
- Defective or Damaged Goods: If you receive a defective or damaged product, please contact us immediately at [Your Email Address] with order details and supporting documentation (e.g., photographs) so we can address the issue.
Intellectual Property
- Ownership: All content on the Site, including text, images, graphics, logos, and designs, is the property of Sportify Custom Apparel or its licensors and is protected by Canadian and international intellectual property laws.
- Limited License: You are granted a limited, non-exclusive, and non-transferable license to use the content on the Site solely for personal, non-commercial purposes. Any unauthorized use, reproduction, or distribution of the content is strictly prohibited.
- User Content: Any designs, images, or content you provide for customization remain your property. However, by submitting such content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify the content for the purpose of fulfilling your order.
User Conduct
- Lawful Use: You agree to use the Site only for lawful purposes and in a manner that does not infringe upon the rights of, restrict, or inhibit the use and enjoyment of the Site by any third party.
- Prohibited Activities: You agree not to:
- Violate any applicable laws or regulations;
- Attempt to gain unauthorized access to our systems or networks;
- Use the Site to transmit any harmful or malicious code;
- Engage in any activity that interferes with or disrupts the operation of the Site.
Disclaimer of Warranties; Limitation of Liability
- “As Is” Basis: The Site and all products and services are provided “as is” and “as available” without any warranties of any kind, either express or implied.
- No Guarantee: We do not guarantee that the Site will be uninterrupted, error-free, or secure, or that defects will be corrected.
- Limitation of Liability: In no event shall Sportify Custom Apparel or its directors, officers, employees, or agents be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or products, even if advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the product(s) in question.
Indemnification
You agree to indemnify, defend, and hold harmless Sportify Custom Apparel, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your infringement of any rights of another.
Governing Law and Jurisdiction
- Governing Law: These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
- Jurisdiction: You agree that any disputes arising under or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
Changes to These Terms and Conditions
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any such modifications constitutes your acceptance of the revised Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be enforced to the maximum extent possible, and the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms, along with any policies or guidelines referenced herein, constitute the entire agreement between you and Sportify Custom Apparel regarding your use of the Site and the purchase of products, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms, please contact us at:
Sportify Custom Apparel
1313 Lorne Street, Greater Sudbury, ON, P3C 5M9
Sudbury, Ontario, Canada
Email: https://sportifycustomapparel.ca/contact-us
Phone: 705-920-5546
By using our Site, you acknowledge that you have read and understood these Terms and agree to be bound by them.